Productivity is key for every business: at best, it can be irritating when it’s impeded for some reason outside your control, at worst, it can put you out of business. From bursting pipes through to natural disasters, not having an effective business continuity...
Contacting service desk shouldn’t be the stressful experience it’s stereotyped to be, whether the user forgot their password or their machine just won’t play ball. The user will always want a quick and simple solution, not an auto response about a 24-hour...
I remember a time when work was simple. For the most part working at my desk, checking off tasks one-by-one, ending the day with a sense of achievement.  Somewhere along my work journey MEETINGS have wormed there way into this picture and have muscled up to be a...
