CASE STUDY

New Technological Approach Transforms Business for More Personalised & Automated Services

OVERVIEW

The Need:

Provide direction and structure to new technological development project through Project Management.

The Solution:

Apply rigour and project management framework to the project and drive the delivery of day to day tasks and project milestones.

The Benefit:

Revolutionised approach to personal financial assets for clients.

MODERN TECHNOLOGICAL TRANSFORMATION

An Australian financial company with global operations, providing a range of finance products, had a “Transformer project”, designed to automate much of the decisioning of personal finance, therefore fast-tracking credit decisions for their customers.

The Starboard IT team were engaged, acting primarily as project manager for the transformation of the business. For three months, the Starboard IT team worked in house provisioning this technological advancement, creating a more user friendly and personalised system for their customers. This IT development project was the business’ most significant and business revolutionising project of 2017.

The Starboard IT team integrated daily and had regular meetings with the internal team throughout the duration of this project. The creation of a project plan, followed by weekly action-tracking meetings and weekly status reports gave direction to committee and executive team for timely progress. Additionally, creation and implementation of standardised reports and documentation were provided.

Starboard IT worked within the internal team to create a more dynamic banking method for their customers, by restructuring the vendors and organising effective resources with special attention to detail.

CLIENT TESTIMONIALS

I have been a customer of Starboard IT Services for over 5 years. They are an extremely professional outfit and the services they have provided have matured our landscape and enabled a large number of business outcomes. Highly recommended, whether it is strategy, governance, execution, project mgmt, change mgmt and operations.

Ryder H.

The Starboard IT team provided excellent service and advice to Nutrimetics when I was working there about cloud and datacenter technology. The team are extremely knowledgeable and are always willing to the extra mile to help the client. I would recommend Starboard IT for any IT advice and service you may need.

Todd R.

Starboard IT provide certainty needed in a faced pace Financial Services environment through staff augmentation across project management services. They resourced key technology projects and help to deliver against tight deadlines. A great company to have in your
toolkit.

Gerard V.

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